1. What products do you sell?
We design and manufacture high-quality slingshots and outdoor gear, along with a range of accessories including bands, ammunition, and targets.
2. Do you ship Australia-wide?
Yes, we ship Australia-wide, however please note you may require a permit in your state for particular items we sell. By placing your order, you confirm that you have complied with all relevant laws.
3. Do you ship internationally?
Yes, we offer international shipping to selected countries. Shipping rates and delivery times will be calculated based on your location.
Please note that customers are responsible for any customs duties, taxes, or import regulations in their country.
4. How long does shipping take?
Orders are typically packed and dispatched within 1–3 business days. Delivery usually takes 3–7 business days within Australia, while international delivery times will vary depending on the destination.
5. Do you offer express shipping?
Yes, express shipping is available at checkout. Please note that any oversized items are not eligible for express delivery.
6. Can I pick up my order?
No, currently we are online only and do not offer a pick up option at this time.
7. Are your slingshots suitable for beginners?
Absolutely. Our products are designed for all skill levels, from beginners to experienced shooters alike.
8. Are your products legal to own?
Laws regarding slingshots vary by country and region. It is the customer’s responsibility to ensure the products are legal to import and own in their location before placing an order.
9. Do you accept returns?
Yes, we accept returns on eligible items within 14 days of delivery, provided they are unused and in original condition. Please refer to our Refund Policy for full details.
10. Are bands and ammo returnable?
No, consumable items such as bands and ammunition are not eligible for return.
11. How long do merch orders take?
Merchandise is made to order and typically takes 3–5 business days to produce before shipping.
12. Why do night vision orders take longer?
Night vision products ship directly from the factory, so they have a 2–4 week lead time to allow for shipping.
13. Can I track my order?
Yes, once your order has been dispatched, you will receive tracking details via email.
14. Can I modify or cancel my order?
Orders can only be changed or cancelled before they are shipped. Once dispatched, they must follow the returns process.
15. Do you offer bulk or custom orders?
For bulk or custom enquiries, please contact us directly and we’ll do our best to assist.
16. How can I contact you?
You can reach out to us anytime through our contact page for help with orders, products, or general enquiries.
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